Privacy Policy
Last Updated: [March 2025]
VamoGo (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and delivery services.
1. Information We Collect
We collect the following types of information:
• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Order Information: Items purchased, order history, and preferences.
• Device & Usage Data: IP address, browser type, operating system, and interactions with our platform.
• Location Data: If you enable location services, we may collect your real-time location to improve delivery accuracy and ensure we can serve your area. Location data may also impact delivery pricing and availability, as outlined in our Terms of Service.
2. How We Use Your Information
We use your information to:
• Process and deliver orders.
• Communicate with you about your orders, promotions, and updates.
• Improve our platform and customer experience. Customer data may also be used to adjust delivery pricing based on location, as outlined in the Terms of Service.
• Prevent fraud and ensure the security of our services.
• Ensure service availability and adjust pricing based on your location, as outlined in our Terms of Service.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
• Service Providers: Payment processors, delivery partners, and technical support providers who assist in our operations.
• Legal Authorities: If required by law or to protect our rights, property, or customers.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files that are placed on your device to remember certain information, such as your preferences or items in your shopping cart. We use cookies for the following purposes:
• Essential Cookies: To enable basic functionality on our website and app, such as processing orders and maintaining your session.
• Performance Cookies: To track and analyze user behavior to improve our platform.
• Targeting Cookies: To serve relevant advertising based on your browsing behavior.
You can adjust your browser settings to disable cookies, but some features of our platform may not function properly without them.
6. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. We may retain location and order data to improve future service accuracy, pricing, and delivery availability.
7. Your Rights & Choices
You may request to:
• Opt out of marketing emails by using the “unsubscribe” link.
• Disable location tracking in your device settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes are made constitutes acceptance of the updated policy, as outlined in the Terms of Service.
9. Contact Us
For privacy-related inquiries, contact us using the form on our website or through WhatsApp chat using this link
https://wa.me/message/AG3SMIHTWMXSC1
© 2025 VamoGo. All rights reserved.
VamoGo (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and delivery services.
1. Information We Collect
We collect the following types of information:
• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Order Information: Items purchased, order history, and preferences.
• Device & Usage Data: IP address, browser type, operating system, and interactions with our platform.
• Location Data: If you enable location services, we may collect your real-time location to improve delivery accuracy and ensure we can serve your area. Location data may also impact delivery pricing and availability, as outlined in our Terms of Service.
2. How We Use Your Information
We use your information to:
• Process and deliver orders.
• Communicate with you about your orders, promotions, and updates.
• Improve our platform and customer experience. Customer data may also be used to adjust delivery pricing based on location, as outlined in the Terms of Service.
• Prevent fraud and ensure the security of our services.
• Ensure service availability and adjust pricing based on your location, as outlined in our Terms of Service.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
• Service Providers: Payment processors, delivery partners, and technical support providers who assist in our operations.
• Legal Authorities: If required by law or to protect our rights, property, or customers.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files that are placed on your device to remember certain information, such as your preferences or items in your shopping cart. We use cookies for the following purposes:
• Essential Cookies: To enable basic functionality on our website and app, such as processing orders and maintaining your session.
• Performance Cookies: To track and analyze user behavior to improve our platform.
• Targeting Cookies: To serve relevant advertising based on your browsing behavior.
You can adjust your browser settings to disable cookies, but some features of our platform may not function properly without them.
6. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. We may retain location and order data to improve future service accuracy, pricing, and delivery availability.
7. Your Rights & Choices
You may request to:
• Opt out of marketing emails by using the “unsubscribe” link.
• Disable location tracking in your device settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes are made constitutes acceptance of the updated policy, as outlined in the Terms of Service.
9. Contact Us
For privacy-related inquiries, contact us using the form on our website or through WhatsApp chat using this link
https://wa.me/message/AG3SMIHTWMXSC1
© 2025 VamoGo. All rights reserved.